Set Edges back to Factory Settings
Many reasons exist for why SD-WAN Edges need to be reset to factory settings. Some of these are:
- In order for the Edge to be activated to the new site, it is necessary to clear the configuration that is currently in place first. This is done when you repurpose the Edge for another site.
- As a result of the problem that your site is experiencing, VMware SD-WAN Support suggests that you do a hard reset in order to restore the Edge to its factory settings and then reactivate the Edge to the site in order to determine whether or not this addresses the problem.
- The Edge can’t be reached or isn’t responding, and turning it off and on again doesn’t fix the problem. You should try a hard reset to return the Edge to its factory settings and see if that fixes the problem.
One of the methods that follow can be used to reset an Edge to factory settings:
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